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Who do I contact if I am experiencing issues on the Who Is Elijah portal?

Please submit your enquiry via our contact page or alternatively please contact and explain the issues you are experiencing.

I have a brand even on who do I contact?

If you're reaching out regarding an event and you'd like WHO IS ELIJAH to be a part of it, please don't hesitate to get in touch with us at We're excited to hear about your event and how we can contribute. The more details you can provide about the event, the better we can tailor our support to make it a resounding success. Your proactive communication is incredibly appreciated, and we look forward to creating memorable moments together!

I need my order urgently; how do I receive express postage?

Select ‘Express’ when checking out or alternatively, contact:

What do I do if I forgot my password to the portal?

Head back to the login page and click “forgot password” from there follow the steps provided.

I want to share WHO IS ELIJAH on my social media platforms (i.e. Instagram, Facebook, Twitter, TikTok). Who do I contact for approval?

The product I wish to order is out of stock. What is your lead time for restocking sold-out items?

You will still be able to order the product, however, we cannot provide a specific timeframe of when these items will be back in stock. It is a massive process from when the stock arrives in Sydney to our production team working around the clock to get them out as soon as possible.

Who do I contact when reporting a damaged/faulty item?

Please follow the 'Distribution Returns Policy' located on the wholesale platform.

I have been requested by WHO IS ELIJAH to send my damaged /faulty item back. Where do I send the product/products?

42 Bay Road, Taren Point NSW 2229